Compare Save Switch is operated by Ellyse Ltd, a company registered in England and Wales (Company Number: 08583685). Our registered office address is No. 2 Silkwood Office Park, Fryers Way, Wakefield, West Yorkshire, WF5 9TJ, United Kingdom.

References to “we”, “us” or “our” refer to Ellyse Ltd, trading as Compare Save Switch.

We provide comparison services to help businesses and individuals find potential suppliers in the following categories:

• Leased lines
• Business mobiles
• Broadband
• Telephone systems
• Fuel cards
• Energy

We do not directly sell these services. Instead, we connect you with third-party providers. Any agreements you enter into are solely between you and the provider.

You are responsible for making the necessary arrangements to access our site. We cannot guarantee uninterrupted availability of the website and may suspend or withdraw it without notice. We are not liable if our site is unavailable at any time.

You may use our site only for lawful purposes. You agree not to:

• Violate any applicable laws or regulations
• Transmit spam, viruses, or harmful code
• Interfere with or disrupt the site’s functionality
• Misrepresent your identity or impersonate another person

The content on our site is provided for general information only. It does not constitute advice and should not be relied upon as such. We make no guarantees that information is accurate, complete or up to date. You should seek independent advice before making decisions based on our site content.

We own or are licensed to use all intellectual property rights in the site, including trademarks, logos, and content. You may print or download extracts for personal use only. Commercial use without our written consent is prohibited.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by English law.

To the maximum extent permitted by law, we exclude all implied warranties and will not be liable for any loss of profits, business interruption, or indirect damages resulting from use of our site or reliance on its content.

We are not responsible for any products, services, or agreements made with providers found via Compare Save Switch. You should conduct your own due diligence before entering into contracts.

Our use of your personal data is explained in our Privacy Policy. By using our site, you consent to the collection and use of your information as described there.

We reserve the right to suspend or terminate access if we believe you have violated these Terms. Breaches may also result in legal action or reporting to authorities.

You may link to our homepage, provided it is fair, legal, and does not damage our reputation. You must not suggest any endorsement by us without written permission. We are not responsible for third-party sites linked from ours.

12.1 Informal Resolution

If you have a complaint, please contact us first at info@comparesaveswitch.co.uk. We will work with you in good faith to resolve the issue informally before resorting to formal proceedings.

12.2 Mediation

If the dispute cannot be resolved informally within 30 days, either party may request that the matter be referred to mediation. Mediation will be conducted in accordance with the rules of the Chartered Institute of Arbitrators (CIArb) or a comparable body agreed by both parties.

12.3 Arbitration (Optional)

If mediation does not resolve the matter, the parties may agree in writing to submit the dispute to binding arbitration. Arbitration will be conducted in England and Wales by a single arbitrator appointed under CIArb rules. The decision of the arbitrator shall be final and binding, except that you retain the right to pursue a claim in the courts if you prefer.

12.4 Right to Court Proceedings

Nothing in this section removes your statutory rights to bring a claim before the courts of England and Wales. If you are a consumer, you may choose to reject arbitration and pursue your claim in court.

12.5 Governing Law

These Terms and any disputes arising out of or relating to them are governed by the laws of England and Wales. Both parties submit to the jurisdiction of the English courts, unless arbitration has been mutually agreed as the sole method of resolution.

We may update these Terms from time to time. Any material changes will be communicated to you via email or prominent notice on our site. Please check back regularly to stay informed.

You can contact us by writing to our registered office or emailing info@comparesaveswitch.co.uk.